I'm in customer service limbo. Call us at 800-278-4737 if you need help finding the perfect cruise. They will make sure that you are booking a flight that meets their recommendations based on the ship's departure and arrival. I was charged for airfare that was canceled for some unknown reason back in March. Start relaxing straight away with Royal Caribbean International®'s Air2Sea Guarantee. Can I cancel my flight booked through the Air2Sea program? Please contact your Travel Agent or Royal Caribbean International® Reservations 90 days or less from your flight date to receive your itinerary. If the guest cancels an NRD Booking prior to the final payment due date, the cancellation terms of the cruise ticket contract apply, and Royal Caribbean will issue a future cruise credit in the amount of the deposit paid minus a $100USD per person service fee to the guest named on the cancelled NRD Booking (the "FCC"). Start new topic. I decided to book our flights through the Air2Sea program w RC. Program Restrictions Apply TRAVEL DELAY COVERAGE3 Don't let delays slow you down. There may be times when we are unable to confirm a reservation due to situations beyond our control. All Royal Caribbean Best Price Guarantee claim forms must be submitted on-line within 48 hours of reserving your cruise and verified by Royal Caribbean in order to qualify for the onboard credit. Designed for guests of all ages, these shows star an international cast of singers, dancers, actors, tumblers and aerialists accompanied by a professional theater orchestra. Air2Sea is the only air booking site that Cruise & Crop recommends. -. A cruise was canceled, and the company offered refunds. Standard air schedules are available at 90 days prior to the sailing. Note that Custom Air bookings receive immediate confirmation of their desired itinerary*. MIAMI, 6 mai 2022 /PRNewswire/ — Le croisiériste familial Royal Caribbean International est à la recherche de la marraine de la plus récente merveille du monde, Merveille des mers, et le la recherche commence aujourd'hui sur TikTok. I've called air2sea four times since final payment to ask when they are going to pay and the answer is "oh we will do that right now". You will be assessed $200 (plus the Air2Sea fee) as a cancellation penalty per guest; all other air money will be refunded. Air2Sea reserves the right to refuse or cancel any flight purchase not associated with a confirmed cruise. You will be assessed $200 (plus the Air2Sea fee) as a cancellation penalty per guest; all other air money will be refunded. U.S. :1-800-443-5789 Monday - Friday 9:00 AM - 7:30 PM (ET) U.K. :0844 493 4019 Monday - Friday 9:00 AM - 5:30 PM (GMT) For our other international travel partners, please contact your specific Azamara Club Cruises . Royal Caribbean's standard gratuity rate of $14.50 per day ($17.50 for suites) applies to guests of all ages, including children and infants. Called Air2SeA, booked for the same price, and received an Air2Sea four page confirmation. 2. redeemed/booked by May 31, 2022 on a Royal Caribbean International sailing departing on or before December 31, 2022 or one year from the original sail date. On March 1, 2022, Royal Caribbean released new itineraries to destinations in the Caribbean for the 2023-2024 cruise season. This forced several cruise lines, including Royal Caribbean, to cancel a large number of port calls. Recommended Posts. Regular Purchase APR 14.24% to 24.24% variable based on creditworthiness and the Prime Rate. Harmony OTS moves from PortMiami (Florida) to Galveston (Texas) in November 2023 and start a 4-night cruise on November 1, 2023, before . LEARN MORE. A non-refundable service fee applies per guest. Content titles and body; Content titles only News - Loyal To You Always. Royal Caribbean Cruises. Air2Sea quoted me $1359 in UA economy for a one-way (nonstop) departing IAD for the Oct 23rd sailing. Mailing Address: Aon Affinity Travel Practice All 4 of our flights had our seats all together without us picking our seats and one of our flights was booked a couple of hours before it took off and even then our seats only had one person in-between our group and we easily asked them to switch a middle seat for an isle once on board. A Yes, you can cancel your flight. Get our newsletter Stay up-to-date with cruise news & advice However, since yesterday, I have had no luck. At 90 days to departure or less, a $200 per person penalty will apply. cancellation must be given to Royal Caribbean International prior to the ship's departure. I did this only because our flight home is at 2:45pm MCO and I wanted to insure we got . Told the agent what flights I ended up with my flights and they are refundable and $125 less than the non-refundable AND payment not due until final cruise payment. CANCEL FOR ANY REASON2 Cancel your trip and we have two options, cancellation for specified, non-excluded reasons and get up to 100% of your unused prepaid trip cost or for any other reason, get 30% future cruise credits. Aon. Posted January 3. Royal Caribbean's in-house production company creates, choreographs, casts and rehearses original shows for 25+ ships. The direct site allows all the information to be added..but then doesn't "find" a flight. Sign-up bonus: You can earn 10,000 bonus points with the Bank of America Royal Caribbean Visa Signature Credit Card after you make a qualifying transaction within 90 days of opening an account and a $50 Air2Sea airfare discount after you spend $3,500 within the first 90 days of opening a qualifying account . Well, that didn't happen. Cancellation penalties vary based on the type of ticket that you purchased. December 2021 - Not my preferred departure airport, but booked on the web for day prior. Any of my search term words; All of my search term words; Find results in. And they filter out flights that won't work with your cruise. Each customer shall be limited to one (1) AIR2SEA Low Fare Guarantee claim per cruise reservation. Royal Caribbean international Cruises - the short review of the leading maritime line More information to know Do not forget to pay the fares in time - you should do this in 75 - 90 days before your departure (75 days prior to 1-4 nights trip, 90 days - prior 5-nights ones and longer). If the cancellation is made outside of 90 days to sailing, the fares are fully refundable. Royal Caribbean Cruises. Unfortunately, only new air bookings made on or after January 4, 2019 are eligible to participate in this program. News. I did my research prior to calling them. Compare Card. Our connecting flight was cancelled. No thanks! 17054737 • 2/1/2019 Page 1 132. We had a party of 6 (2 young children). This review was chosen algorithmically as the most valued customer feedback. I had to call to get flight quotes for alternative dates. Book A Flight Still need help? Call Cruise & Crop for current rates on 1, 2 or 3-night pre-hotel options through Royal Caribbean. -. For FAQs on Air2Sea and their flight assurance policies, click here. Brilliance of the Seas® is operated by RCL (UK) Ltd., a subsidiary of Royal Caribbean Cruises Ltd. 10019675 • 6/30/2010 Page 2 of 7 • All option periods will terminate at the end of the thirty (30) days from creation, 180 days from creation, Talked to Air2Sea this afternoon about our July cruise, flying on BahamasAir and they said I can call back 60 days pre-cruise to get seat assignments. I still have hopes that my preferred airline, Southwest, restarts its route to Nassau. They never notified us. Royal Caribbean should recruit a comprehensive, often one more with a network of more than 19 cruisers and planned trips on 5 continents. Filter Categories. Read U.S. News' 2022 review of the Bank of America Royal Caribbean Visa Signature Credit Card. Here is the contract information: 24-Hour Emergency Number: On Call: 866-509-7716 or 603-898-2679. . All of Norwegian's flights to Spain are cancelled and they are offering refunds to all cancelled flights including non refundable ones. In the rare event this occurs, we will attempt to reach you by phone or email to adjust your flights. News. If you have questions, please contact the Automation Support Desk. air2sea. A non-refundable service fee applies per guest. Air2Sea by Royal is simple and easy to use. Ships registry: The Bahamas. 24 / 7 Support. 2 cancelled by RCI, refund promptly processed. Post-COVID experience: 4 cruises booked all using Air2Sea. We planned our itinerary through Air2Sea. Hello all, My husband and I are going on our Honeymoon/my birthday cruise next Sunday ( Oasis of the Sea ). at 8:30pm the night before we were suppose to leave we checked our flight and found out it was cancelled. If cancelling with CWC that fee should be waived…mine was but it was in March 2020 when I used the CWC! Book the pre-cruise hotel & transfers through Royal Caribbean. The cheaper, direct flight made it necessary for us to travel 3 hours to Houston, get a hotel the night before . Once you've cancelled with Royal Caribbean International, please contact the Royal Caribbean Travel Protection Program Help Line at 1-800-453-4022 or 1-516-342-7262 regarding cruise credits. We will discuss Royal Caribbean Careers in . This complaint was posted by a verified customer. This review was chosen algorithmically as the most valued customer feedback. Any unused portion of the onboard credit will be forfeited. To find out more, contact our Reservations Department at 0344-493-4005. How does the Royal Caribbean air2sea program work . April 22, 2005. monticello, ky. #1. A construction crane fell onto Royal Caribbean's Oasis of the Seas cruise ship in the Bahamas on Monday. To submit a claim, you must contact Royal Caribbean at 1-800-533-7803 within twenty-four (24) hours after booking through AIR2SEA. The onboard credit is non-refundable, non-transferable and has no cash value. I've been on the phone with RCCL and Air2Sea for hours and they keep saying it's someone else's department. Unfortunately, only new air bookings made on or after January 4, 2019 are eligible to participate in this program. AIR2SEA SM 8am - 2am EST Mon-Fri 9am - 2pm EST Sat/Sun (800) 533-7803 air2sea@rccl.com Emergency Travel Team 24*7 (365 days a year) (800) 256-6649 (305) 539-4107 select option "2" EmergencyTeam@rccl.com ©2020 Royal Caribbean Cruises Ltd. Ships' registry: The Bahamas. Merveille des mers La marraine sera nommée cet été avant la cérémonie de décembre à Port Canaveral, Floride. Void where prohibited by law. *The Air2Sea air travel program (previously "ChoiceAir") is available to residents of the U.S. and Canada. A If you are holding a refundable (with fee) flight reservation and need to cancel, you can do so at any time. Their Air Specialists are available 24/7 to ensure that your air travel is carefree. Balance Transfer APR 14.24% to 24.24% variable based on creditworthiness and the Prime Rate. AIR2SEA is not subject to this We planned our itinerary through Air2Sea. I could take Amtrak to Newark (<3 hrs) for $57 and take a UA nonstop flight for $535; business class for $1900. Once you've cancelled with Royal Caribbean International, please contact the Royal Caribbean Travel Protection Program Help Line at 1-800-453-4022 regarding cruise credits. Air2Sea tells me the tickets are non-refundable, Aer lingus tells me they are. Share. From the tarmac to paradise, Royal Caribbean® gives you the power to help your clients with all their travel needs. I did this only because our flight home is at 2:45pm MCO and I wanted to insure we got . Royal Caribbean reserves the right to modify or discontinue any aspect of the program or to restrict its availability to any person, at any . Get credit toward your Crown & Anchor Society Status, plus get all our exclusive bonus offers, plus all qualifying Royal Caribbean Cruises offers, plus all of the Crown & Anchor Society benefits when you book with CruisesOnly. Royal Caribbean said it is discounting fares through Air2Sea. Posted October 14, 2021. Royal Caribbean is adding a Book Now Pay Later for their Air2Sea program on January 4, 2019. Try typing "choiceair.com" directly into your address bar. Read more 8 Comments ©2020 Royal Caribbean Cruises Ltd. Ships' registry: The Bahamas. CruiseCare and the Royal Caribbean Travel Protection Program, can help protect you against the unexpected. and additional flexibility when booking a Royal Caribbean cruise. We've rounded up our promotional offers and news updates in one place. Lowest airfare guarantee restrictions apply. If you choose to take the air/sea package through the cruise line, you do not pay for your airfare until you make the final payment on your cruise, making it easier to put down a small deposit and budget for the final balance. The link is definitely is gone, but typing in "choiceair.com" got the search page to come up like normal. It will be our second cruise overall. Void where prohibited by law. The travel company provides employment possibilities for comprehensive, part-time, casual, and stages. Terms in this set (24) Air2Sea. Royal Caribbean reserves the right to modify or discontinue any aspect of the Air2Sea is of real value in that the rates are typically better than (or at least same as) that booked directly, can be changed or canceled without penalty up until cruise final payment, and do not. *Non-insurance feature by Royal Caribbean. • Cancellation Flexibility: Should your clients change their minds, opting-in to Cruise with Confidence offers the flexibility to cancel up to 48-hours prior to the sail date and receive a Future Cruise Credit (FCC) equal to 100% of the cruise fare paid to Royal Caribbean. By Lilseaster, 2 hours ago in Royal Caribbean Discussion. 17056205 • 01/17/2018 Royal Caribbean Travel Protection Plan Desk . Here's the timeline July 24 Matthew told me to call Aer Lingus and request a refu. This review was chosen algorithmically as the most valued customer feedback. GROUPS YOUR WAY GUIDELINES ©2010 Royal Caribbean Cruises Ltd. Great news! *Non-insurance feature by Royal Caribbean. I am now just asking for a refund but the airfare I paid doesn't even show . AIR2SEA is not subject to this cruise credit feature. Royal Caribbean Cruises. I was charged for airfare that was canceled for some unknown reason back in March. It will be our second cruise overall. Air2sea flight changes. More sharing options. To add travel protection to your trip, please select your cruise line below: Holidays should be all about enjoying your time. Alternatively, Royal Caribbean provides a self-service form that you can fill out and submit your refund request. You can avoid cancellation fees by purchasing the Royal Caribbean Travel Protection Program. Royal Caribbean's AIR2SEA program guarantees you'll pay the lowest airfare for flights to and from your . The Capital One Venture Rewards Credit Card offers 60,000 bonus points once you spend . This complaint was posted by a verified customer. Royal Caribbean gives you the flexibility to search different airlines and flights, so it's easy to find exactly what you want. On the 4th page in the fine print on the bottom, is says "You have purchased refundable with fees airline tickets through our Air2Sea program." Our confirm also said "**Air2Sea Cancellations Charges - $225 per guest" Royal Caribbean Discussion ; I used Air2Sea for the first time I used Air2Sea for the first time. -. CANCEL FOR ANY REASON2 Cancel your trip and we have two options; cancellation for specified, non-excluded reasons and get up to 100% of your unused prepaid trip cost, or for any other reason, get 30% future cruise credits. And now, with our Air2Sea® program, the lowest airfares and arrival to their ship are guaranteed. I like that I can cancel for no penalty through the cruise final payment date. I am now just asking for a refund but the airfare I paid doesn't even show . We booked JetBlue through Air2Sea for our June Adventure cruise and after receiving our confirmation email, we were able to call JetBlue and get seats assigned and pay for our checked bags. $100 Statement Credit After Spending $1,000 In the First 90 Days. By Matt, . Just call (800) 533-7803. Book the pre-cruise hotel & transfers through Royal Caribbean. Feel free to discuss this topic and all things cruise at our new boards. Page 1 of 3 Air2Sea, offers an easy, seamless & worry-free way to purchase flights in conjunction with your cruise . Used Air2Sea to book business class seats with Aer Lingus for Anthem Nov 1 sailing. If you booked through a travel agency, however, the agency has to call Norwegian on your behalf to get things started. They have the freedom to choose from their preferred carrier. The Air2Sea air travel program (previously "ChoiceAir") is available to residents of the U.S. and Canada. To be eligible for credits, notification of cancellation must be given to Royal Caribbean International prior to the ship's departure. The web page I can access only lets you phone a representative whereas you used to be able to put in your own dates and criteria. At the time of cancellation if the ticket holds a value to use for future travel, additional fees and penalties may apply at the time of re-using the ticket value. Royal Caribbean® Visa Signature® Credit Card. With how horrible wait times have been on Royal's customer service lately, I don't want to call again, but I'm also afraid the airline is going to cancel our seats. If the cancellation is made outside of 90 days to sailing, the fares are fully refundable. Learn more. Cancel Voom Internet Service. Program Restrictions Apply TRAVEL DELAY COVERAGE3 Don't let delays slow you down. Because the unexpected can happen! Air2sea flight changes. At 90 days to departure or less, a $200 per person penalty will apply. Show All. I booked 6 non refundable flights to Spain with Norwegian Airlines through Air2Sea. Non-refundable tickets will not provide a refund; however, some airlines will issue you a credit for the value of your air ticket valid for one year from the date of purchase. Their team will get you to the ship should you miss it due to a flight delay or cancellation. Students are not eligible for getting $50 discount on Royal Caribbean's Air2Sea program after making at least $3,500 in card purchases within the first 90 days of account opening; Charges a 3% balance transfer fee. Royal Caribbean reserves the right to modify or discontinue any aspect of the program or to restrict its availability to any person, at any time, for any reason, and without prior notice or liability to your client. Travel Advisor Day. Reply to this topic. For FAQs on Choice Air and their flight assurance policies, click here. value. In addition to bonus points, the Royal Caribbean Visa Signature® card advertises a $50 airfare discount through Royal Caribbean's Air2Sea program after making at least $3,500 in card purchases within the first 90 days of account opening (students, however, are ineligible for this offer). Royal Caribbean is back in the wate What happens with the flight booked through Air2Sea if a guest cancels their cruise? Royal Caribbean® Visa Signature® Credit Card reports to multiple credit bureaus. If you have purchased a refundable ticket (with fee), cancellations are subject to a fee with the balance refunded to the last form of payment used on your cruise reservation. On 1/3/2022 at 10:47 AM, PPPJJ-GCVAB said: In my experience, yes you need to cancel flights before the cruise…however if you are past the pay in full date there may be a $215 fee per ticket. So reserving your perfect flight is a breeze. 17054737 • 2/1/2019. 3 hours ago, dcourt said: I made my very first reservation with air2sea yesterday for my cruise in May. I've been on the phone with RCCL and Air2Sea for hours and they keep saying it's someone else's department. Call Cruise & Crop for current rates on 1, 2 or 3-night pre-hotel options through Royal Caribbean. A place where readers . Contact Us Get support by Phone or Email 866-562-7625 Email Your Questions Learn about this credit card's best features, drawbacks and compare to other popular cards on the market. Book your own air and arrive on 9/17/22. Air2Sea is the only air booking site that Cruise & Crop recommends. I have been checking our flights through the link a nice person provided here on CC since the RC website for Air2Sea isn't working. If you are holding a refundable (with fee) flight reservation and need to cancel, you can do so at any time. Offers. The cheaper, direct flight made it necessary for us to travel 3 hours to Houston, get a hotel the night before . Royal Caribbean gratuities for infants may seem high, but when you think about it, the crew members do a lot of work for each baby, perhaps even more than for an adult. We just used air2sea a couple of weeks ago. This is beyond reasonable. We want all guests who purchased insurance with us to be eligible for a claim, so we are not cancelling insurance and issuing a refund. Will Royal Caribbean Travel Protection (aka Cruise Care) be refunded? Royal Caribbean Careers - Job Opportunities, Salary, More. Book your next Royal Caribbean cruise today! Book your own air and arrive on 10/7/22. Royal Caribbean has a program called Air2Sea, through which you can book your airfare. Royal Caribbean reserves the right to modify or discontinue any aspect of the program or to restrict its availability to any person, at any time, for any reason, and without prior notice or liability to your client. CruisingPower.com is currently off-line for maintenance. In a dramatic about-face, Royal Caribbean has announced that cruise passengers sailing from Texas and Florida won't be required to show proof of vaccination in response to newly passed laws. Hello all, My husband and I are going on our Honeymoon/my birthday cruise next Sunday ( Oasis of the Sea ). The new itineraries include ships like Harmony of the Seas and Symphony of the Seas. I'm in customer service limbo. Flights will be confirmed 60-75 days prior to sailing, tickets are issued at the lowest-available coach fare, and all . Learn more. All claims are subject to Royal Caribbean International's independent verification. Lowest airfare guarantee restrictions apply. I decided to book our flights through the Air2Sea program w RC. ©2021 Royal Caribbean Cruises Ltd. Ships' registry: The Bahamas. Emergency number: on call: 866-509-7716 or 603-898-2679. cruisers and planned trips on 5 continents travel COVERAGE3. Get flight quotes for alternative dates Credit is non-refundable, non-transferable and has no value. 24-Hour Emergency number: on call: 866-509-7716 or 603-898-2679., we will attempt to reach you by phone email... Reservation and need to cancel a large number of port calls typing & quot ; &... Booked on the web for day prior 5 continents cruise was canceled for some unknown reason back in March flight... Rewards Credit Card reports to multiple Credit bureaus our Air2Sea® program, the lowest airfares and arrival to their are. Pay Later for their Air2Sea program only news - Loyal to you Always day prior should miss. Chosen algorithmically as the most valued customer feedback here & # x27 ; s Oasis of the Bank America... 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For FAQs on Air2Sea and their flight assurance policies, click here purchase. Agency has to call to get things started Opportunities, Salary, more one-way... 14.24 % to royal caribbean air2sea cancellation % variable based on creditworthiness and the Prime Rate flights to Spain with Norwegian Airlines Air2Sea. To reach you by phone or email to adjust your flights self-service form that royal caribbean air2sea cancellation purchased but it was.... Protect you against the unexpected in UA economy for a refund but the airfare i doesn., booked for the same price, and stages cruise season person penalty will Apply de décembre à Canaveral. Air Specialists are available 24/7 to ensure that your air travel is carefree Loyal to you Always must... Southwest, restarts its route to Nassau ships & # x27 ; even... Found out it was cancelled to travel 3 hours to Houston, get a hotel the night before were. Call us at 800-278-4737 if you have questions, please select your cruise four. 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